NHTSA Complaint #10369415 — 2002 CHEVROLET MALIBU

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE issue reported to NHTSA

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Complaint Details

ODI Number	10369415
Vehicle	2002 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	June 29, 2010
Date Filed	December 7, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY ANTI-THEFT LIGHT WAS ON FOR A COUPLE OF DAYS, THEN ONE MORNING AFTER GETTING OFF OF WORK (11-7AM) I STARTED MY CAR BUT THE SOUND IT MADE WAS THAT IT WANTED TO START BUT DIDN'T CLICK OVER, AFTER SEVERAL COWORKERS ATTEMPTING TO HELP ME I HAD TO WALK HOME AND GET MY CAR TOWED FROM MY JOB. THE CAR SHOP STATED THEY HAD TO REPROGRAM THE KEY, WELL 4 WEEKS LATER THE SAME THING HAPPENED AND I HAD TO GET IT TOWED AGAIN FROM WORK. I HAVE GOTTEN IT TOWED 3 TIMES LEAVING ME STRANDED, WHEN I CALLED THE CAR SHOP STATING TO THEM THIS IS HAPPENING AGAIN AND I AM TIRED OF SPENDING SEVERAL HUNDRED DOLLARS FOR SOMETHING THEY ARE STATING IS TAKEN CARE OF THEY STATED TO ME TO KEEP THE KEY IN THE IGNITION FOR 10 MIN AND THEN IT SHOULD BE ABLE TO START. I HAVE BEEN DOING THAT SINCE BUT RECENTLY NOW EVERYTIME I GET IN MY CAR IT WON'T START TO WHERE I HAVE TO DO THE 10 MIN RITUAL BEFORE I LEAVE ANYWHERE. THIS HAS BEEN VERY INCONVENIENT AND DANGEROUS FOR ME BECAUSE I AM A YOUNG WOMAN THAT DEPENDS ON HER CAR TO WORK BECAUSE I WORK NIGHT SHIFT, CURRENTLY IN SCHOOL AND HAVE DOCTOR APPOINTMENTS THAT I WEEKLY HAVE TO TAKE MY GRANDMOTHER. *TR

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