NHTSA Complaint #10369317 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10369317
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	November 26, 2010
Date Filed	December 6, 2010
Mileage	48,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I OWN A 2004 MERCURY MOUNTAINEER. ABOUT A WEEK AGO I NOTICED A CRACK IN THE REAR LIFTGATE PANEL OF MY VEHICLE. THE CRACK CURVES AROUND THE MERCURY LOGO LOCATED ON THE REAR PANEL. I CONTACTED THE DEALER AND HE SAID FORD IS VERY AWARE OF THIS PROBLEM AND HE REPAIRS MANY CRACKED LIFTGATES ON FORD/MERCURY SUV'S, ESPECIALLY IN THE WINTER DUE TO EXPANDING AND CONTRACTING OF PLASTIC. IT IS ALMOST HALFWAY DOWN THE BACK AND AM AFRAID THAT THE WINDOW WILL POP OUT WHILE DRIVING AND CAUSE AN ACCIDENT OR INJURE SOMEONE. IT IS A SAFETY HAZARD. FORD NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. IT SHOULD NOT BE THE RESPONSIBILITY OF THE CONSUMER, SINCE IT IS A DEFECT OF THE SUV. *TR

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other STRUCTURE:BODY Complaints

#11128025 — September 7, 2018 — OPERATING THE TAILGATE WINDOW HINGES BROKE OFF SCREWS APPEARED TO HAVE SEVERE CORROSION VEHICLE WAS STATIONARY

#11053938 — December 11, 2017 — 1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3....

#10862164 — April 29, 2016 — REAR TAILGATE WINDOW HINGE BROKE WHILE HAVING THE WINDOW ONLY OPEN AND PUTTING AWAY GROCERIES. UPON CLOSING THE WIND...

#10840354 — March 7, 2016 — THE REAR LIFTGATE CRACKED NEAR THE MERCURY EMBLEM. THIS OCCURRED ABOUT TWO YEARS AFTER PURCHASING THE VEHICLE NEW. ...

#10778866 — September 30, 2015 — REAR LIFT GATE WINDOW HINGES RUSTED/CORRODED. HINGES HAVE BROKEN CAUSING WINDOW TO SHIFT AND MOVE.

Recent Complaints for the 2004 MERCURY MOUNTAINEER

#11421672 — POWER TRAIN:AUTOMATIC TRANSMISSION — June 21, 2021 — This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchas...

#11205264 — ELECTRICAL SYSTEM — May 2, 2019 — MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN

#11165492 — AIR BAGS — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — STEERING — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — UNKNOWN OR OTHER — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...