NHTSA Complaint #10368570 — 2007 TOYOTA CAMRY

TL*THE CONTACT OWNS A 2007 TOYOTA CAMRY LE. THE CONTACT STATED THAT WHENEVER IT RAINED THERE WAS A PUDDLE OF WATER ON THE DRIVERS SIDE FLOOR. THE FIRST TIME THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY STATED THAT THE DRAIN PLUGS WERE INSTALLED CORRECTLY. THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE ENTIRE VEHICLE HAD TO BE VACUUMED OUT AND THE CARPET CLEANED. THE FAILURE OCCURRED THREE TIMES AND THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS WILLING TO ASSUME RESPONSIBILITY FOR THE REPAIR COST; HOWEVER, THE CONTACT FEELS THAT THE FAILURE MAY EVENTUALLY CAUSE OTHER COMPONENTS TO FAIL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 45000.