NHTSA Complaint #10367747 — 2002 TOYOTA SEQUOIA STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10367747
Vehicle	2002 TOYOTA SEQUOIA
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 1, 2010
Date Filed	November 24, 2010
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

INTERIOR DOOR HANDLE FAILURE - ONLY METHOD OF EXITING VEHICLE. FAILED FOR A THIRD TIME UNDER NORMAL USE BEFORE REPORTING TO NHTSA. IF VEHICLE IS IN A CRASH, ON FIRE, OR UNDER WATER, A PERSON WILL PANIC AND EXERT GREATER FORCE THAN NORMAL ON THE HANDLE, SNAPPING IT, LEADING TO POTENTIAL DEATH. DEALER TOLD ME THEY HAVE "HUNDREDS" OF THESE COME THROUGH. ASK TOYOTA HOW MANY THEY HAVE REPLACED TO GET ACTUAL SCOPE. THEY HAVE NO INCENTIVE TO CORRECT FAILURE SINCE DEALER MAKES $250.00 TO CORRECT THE FAILURE. NO EGRESS IN A BURNING CAR IS EQUIVALENT TO NO FIRE EXIT DOORS IN A BURNING BUILDING. *TR

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