NHTSA Complaint #10367660 — 2005 LEXUS RX330

I TOOK MY LEXUS RX 330 IN FOR IT'S 90,000 MILE SCHEDULED MAINTENANCE AND TOLD THEM THAT IT HAD A ROARING NOISE LIKE A WHEEL BEARING. THE SCHEDULED MAINTENANCE INCLUDED REPLACING THE TIMING BELT AND THEY DID BOTH REAR WHEEL BEARINGS, WITH SOME FLUID REPLACEMENT AND OTHER ITEMS. I HAVE OWNED NEW CARS FOR OVER 45 YEARS AND HAVE ALWAYS KEPT THEM FOR OVER 10 YEARS AND OVER 100,000 MILES AND HAVE NEVER HAD TO HAVE A TIMING BELT REPLACED. IN THAT SAME TIME PERIOD I HAVE HAD TO HAVE ONLY ONE WHEEL BEARING REPLACED AND THAT WAS ON A VEHICLE THAT WAS 17 YEARS OLD WITH 180,000 MILES ON IT. TO HAVE TO HAVE THIS DONE ON A VEHICLE THAT IS ONLY 5 YEARS OLD IS UNACCEPTABLE, ESPECIALLY ON A HIGH END VEHICLE LIKE A LEXUS. THIS SUGGESTS TO ME THAT EITHER INFERIOR PARTS ARE BEING USED OR THEY WERE DEFECTIVE AT INSTALLATION. OF COURSE LEXUS WOULD NEVER ADMIT TO EITHER. I HAVE CONTACTED THE DEALER MAINTENANCE WITH NO RESPONSE AND THEIR CUSTOMER SERVICE, WHICH RESPONDED WITH AN APOLOGY FOR MY CONCERN. NOTHING HAS BEEN DONE HOWEVER. IF YOU CAN BRING SOME PRESSURE ON LEXUS TO MAKE GOOD ON THEIR "ALLEGED" QUALITY I WOULD APPRECIATE IT. THANK YOU.