NHTSA Complaint #11081297 — 2005 LEXUS RX330

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11081297
Vehicle	2005 LEXUS RX330
Component	UNKNOWN OR OTHER
Date of Incident	March 24, 2018
Date Filed	March 26, 2018
Mileage	188,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SUNROOF SHATTERED FOR NO REASON WHILE DRIVING ON CALIFORNIA HWY 580 NEAR BERKELEY, I HEARD A LOUD NOISE, COMBINATION THUD CRACKING SOUND, THINKING THAT THE CAR HAD BEEN STRUCK, EXCEPT THE CAR WAS NOT HIT OR UNDER AN OVERPASS; THE SUNROOF HAD SPONTANEOUSLY SHATTERED AND BROKE INTO PIECES. LUCKILY THE COVER WAS CLOSED AND THE GLASS DID NOT FALL ON US. IT WAS BOTH SCARY AND A SHOCK THAT THIS HAPPENED. THE GLASS IS DEFECTIVE. I WAS DRIVING ON THE HWY IN CLEAR CONDITIONS, NEAR BERKELEY CALIFORNIA ON 580, NO OVER PASS ABOVE THE CAR, NO OTHER CARS PASSING OR IN FRONT WHEN THE GLASS BROKE,NO TURNING INVOLVED. I HAVE TAKEN THE CAR TO MY LOCAL LEXUS DEALER, THEY SAID THAT THEY WOULD GET BACK TO ME IN A DAY OR TWO TO LET ME KNOW IF THEY WILL TAKE CARE OF THE DEFECT OR NOT.

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