NHTSA Complaint #10366695 — 2002 TOYOTA HIGHLANDER VISIBILITY

Complaint Details

ODI Number	10366695
Vehicle	2002 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	June 1, 2009
Date Filed	November 18, 2010
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WAS DRIVING IN RUSH HOUR TRAFFIC WHEN THE DRIVER'S SIDE VISOR ON MY '02 TOYOTA HIGHLANDER SUDDENLY DROPPED DOWN TO OBSCURE MY VISION. THIS NECESSITATED ME HITTING MY BRAKES AND DUCKING DOWN TO THE RIGHT OF THE STEERING WHEEL IN ORDER TO VIEW TRAFFIC. THERE WERE NO "EVENTS" LEADING TO MALFUNCTION. THE VISOR WILL NO LONGER REMAIN IN THE "UP" POSITION AND POSES AN ONGOING SAFETY HAZARD AS IT MUST EITHER BE HELD IN PLACE WHILE DRIVING (FORCING THE DRIVER TO USE ONE HAND ON THE WHEEL), TAPED IN PLACE (WHERE IT WILL STILL DROP DOWN IF/WHEN THE TAPE GIVES OUT); OR FORCE THE DRIVER TO LEAN TO THE RIGHT IN ORDER TO SEE AROUND THE VISOR (THUS PROHIBITING THE USE OF THE REARVIEW AND SIDEVIEW MIRRORS(. *TR

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