NHTSA Complaint #10366414 — 2007 TOYOTA SIENNA

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V160000 (STRUCTURE) AND TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE DEALER TOOK THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, PLACED IT INSIDE THE REAR OF THE VEHICLE AND TIED IT DOWN WITH A BUNGEE CORD. THE CONTACT DID NOT FEEL THAT THE REPAIR WAS ADEQUATE OR THAT THE BUNGEE CORD WOULD HOLD THE TIRE SECURELY. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.