NHTSA Complaint #10664818 — 2007 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10664818
Vehicle 2007 TOYOTA SIENNA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 92,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

IN APPROXIMATELY THE SUMMER OF 2012 (I DO NOT RECALL THE EXACT DATE),TOYOTA RECALLED THE SPARE TIRE SUSPENSION CABLE, BUT DID NOT HAVE A REPAIR AT THE TIME. I WAS INCONVENIENCED FOR MONTHS WITH THE SPARE TIRE IN THE BACK OF MY VAN. THE REPAIR WAS EVENTUALLY COMPLETED, HOWEVER, A RECALL FOR THE REPAIR WAS ISSUED IN THE SUMMER OF 2014. THE SPARE TIRE WAS REMOVED AND AGAIN PLACED IN THE BACK OF MY VAN. TOYOTA IS NOW STATING THAT THERE WILL BE NO REPAIR AVAILABLE UNTIL THE SUMMER OF 2015. THIS IS COMPLETELY UNACCEPTABLE AND NOT UNDERSTANDABLE. IT IS SIMPLY AN ATTACHMENT FOR THE SPARE TIRE. AN OFFICIAL COMPLAINT HAS BEEN FILED WITH TOYOTA, AS WELL. I NEED THE SPACE WHERE THE SPARE TIRE CURRENTLY HAS TO BE, HOWEVER, I DO NOT FEEL SAFE WITHOUT IT IN MY VEHICLE. *TR

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#10628810 MELTING DASH BOARD. *TR

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