NHTSA Complaint #10365911 — 2004 TOYOTA PRIUS

MULTI FUNCTION DISPLAY (MFD) FAILURE IN 2004 PRIUS. THIS FAILURE IT INTERMITTENT AND CAUSES THE RADIO TO TURN OFF, PREVENTS THE USE OF CLIMATE/RADIO CONTROLS LOCATED IN/ON THE MFD UNIT, PREVENTS ONE FROM KNOWING WHETHER THE BATTERY IS CHARGING. THE STEERING WHEEL CONTROLS SEEM TO WORK FOR THE CLIMATE CONTROL (THOUGH ONE CANNOT SEE THE TEMPERATURE SETTING) BUT THE AUDIO SYSTEM IS USELESS WITHOUT THE MFD UNIT WORKING PROPERLY. THIS IS A $3000 (NOT INCLUDING LABOR) REPAIR ... AND THAT IS FOR A USED REFURBISHED PART! TOTALLY UNACCEPTABLE IF YOU ASK ME. BECAUSE THIS IS A KNOWN PROBLEM IMPACTING THOUSANDS OF PRIUS OWNERS, TOYOTA SHOULD BE FORCED TO REPLACE THESE DEFECTIVE UNITS WITH NEW UNITS AT NO COST TO THE OWNER. *TR