NHTSA Complaint #10365748 — 2002 CHEVROLET TRAILBLAZER

TL* THE CONTACT OWNS A 2002 CHEVROLET TRAIL BLAZER. THE CONTACT STATED THAT THE PASSENGER SIDE HEAD LIGHT WAS ABNORMALLY POINTED UPWARD AT A HIGHER ANGLE THEN NORMAL. THE DEALER INSPECTED THE VEHICLE AND STATED THERE WAS NO ADJUSTMENT AVAILABLE FOR THE HEADLIGHT. THE CONTACT STATED THAT THE HEADLIGHT SHOULD BE POINTED STRAIGHT. WHEN THE VEHICLE WAS PLACED IN FRONT OF A WALL TO INSPECT THE ANGLE OF THE HEAD LIGHTS, THE PASSENGER SIDE HEADLIGHT WOULD HIT THE WALL ABOUT EIGHT INCHES HIGHER THAN THE DRIVER SIDE HEADLIGHT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,784. UPDATED 1/19/2010 *CN THE CONSUMER STATED THE RIGHT HEADLAMP WAS NOT PROPERLY AIMED. GM STATED THAT NO ADJUSTMENT WAS POSSIBLE. THE CONSUMER WENT TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THE HEADLAMP WAS INSTALLED INCORRECTLY. THE CONSUMER WENT BACK TO THE DEALERSHIP AND REQUESTED THAT THEY INSTALL IT CORRECTLY. THE PROBLEM WAS RESOLVED. UPDATED 03/25/11