NHTSA Complaint #10365111 — 2002 TOYOTA TUNDRA

2002 TOYOTA TUNDRA RECALLED FOR FRAME RUST ISSUES. TOOK NEARLY 5 MONTHS FOR REPAIRS, EVEN WITH MULTIPLE CALLS TO DEALER AND CORPORATE. VEHICLE NEEDED FURTHER REPAIRS WHEN RETURNED FOR BROKEN RIGHT FRONT STABILIZER BAR. THEN FAILED STICKER INSPECTION BECAUSE OF DRY ROT IN TIRES PRESUMABLY FROM SITTING SO LONG? 1) NHTSA NEEDS TO SET A REASONABLE TIME FRAME FOR VEHICLES TO BE REPAIRED ONCE RECALLED. FIVE MONTHS IS UNACCEPTABLE. (2) NHTSA SHOULD REVIEW WHETHER COMMINGLED OLD RUSTY 'RE-USABLE' PARTS WITH A NEW SOLID FRAME ISN'T IN FACT CREATING ANOTHER ISSUE CAUSING THE OLDER PARTS TO FAIL (THERE ARE MANY REPORTS BY BLOGGERS OF OTHER THINGS BREAKING OR NEEDING REPAIR POST THE FRAME REPLACEMENT . I PERSONALLY FEEL LESS SAFE POST RECALL THAN BEFORE (3) NHTSA SHOULD BE DOING POST RECALL FOLLOW UPS TO ENSURE THAT TOYOTA IS PROPERLY REPAIRING RECALLED VEHICLES, ESPECIALLY TOYOTA'S GIVEN THEIR RECENT HISTORY. THERE ARE REPORTS OUT THERE THAT THINGS LIKE TOW HITCHES ARE NOT BEING REPLACED BECAUSE THEY WERE 'AFTER MARKET' AND IN MY CASE, THE SIDE STEPS WERE SIMPLY THROWN IN THE BACK OF THE TRUCK BECAUSE THEY WERE TOO RUSTY TO RE-INSTALL. THEY ALSO DID NOT REPLACE FRONT AND REAR SHOCKS AND STRUTS WHICH HAVE TO HAVE BEEN COMPROMISED BY THE OTHER RUST ISSUE? AND (4) TOYOTA HAS SOME SEVERE CUSTOMER SERVICE ISSUES THAT IT NEEDS TO ADDRESS. *TR