NHTSA Complaint #10365005 — 2010 MAZDA MAZDA3
STEERING issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10365005 |
| Vehicle | 2010 MAZDA MAZDA3 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
ON 11/4, I WAS ON MY WAY TO MEET MY YOGA CLASSMATE FOR LUNCH AT 1917 BISTRO. THE RESTAURANT'S PARKING LOT WAS FULL. SO, I BACKED OUT AND CIRCLED THE BLOCK TO FIND ANOTHER PARKING SPACE. WHEN DRIVING ON LIVERNOIS I NOTICED A PARKING LOT THAT'S WHY I DECIDED TO GO BACK AROUND. I PULLED INTO THE FIRST EMPTY PARKING LOT WHICH I THOUGHT WAS BETTER THAN TRYING TO PARALLEL PARKING IN THE ONE SPACE ON THE STREET. SO, I TURNED INTO A GRAVELED PARKING LOT. I MADE A LEFT THEN BEGAN TO PULL UP TO THE PARKING SPACE BUT THE CAR ACCELERATED AND SMASHED INTO A BUILDING. THE CAR WOULD NOT STOP SO I SHIFTED THE CAR INTO REVERSE. THE CAR JERKED BACK WILDLY; IT WAS HARD TO HANDLE BUT I GOT THE CAR TO STOP. A MAN CAME OUT OF THE WIG SHOP. I WAS STANDING OUTSIDE OF THE CAR EXAMINING THE DAMAGE - WHITE PAINT FROM THE BUILDING AND A SLIGHT PUCK ON BOTH SIDES OF THE BUMPER. THE MAN LOOKED AT ME INCREDULOUSLY BECAUSE HE SAID THE IMPACT SHOOK THESHOP . HIS MOUTH WAS OPEN AND IT TOOK HIM A FEW MINUTES TO CLOSE IT. A WOMAN CAME OUT ALSO BECAUSE SHE FELT THE IMPACT IN THE SHOP NEXT TO THE MAN'S SHOP. THERE WERE NO WITNESSES TO MY ACCELERATION PROBLEM. I DID NOT REPORT THE INCIDENT BECAUSE I DID NOT SEE A POLICE OFFICER (IT'S DETROIT). AFTER LUNCH, I DROVE BACK HOME AND SENT MAZDA AN EMAIL. I HEARD FROM MAZDA FRIDAY MORNING. THE CAR WAS TOWED TO THE DEALER IN TROY. I SPOKE TO AMIR ABOUT THE INCIDENT AND TOLD HIM THAT THE CAR WAS ON ITS WAY INTO THE DEALERSHIP (BY THE WAY, I EVEN HAVE MY OIL CHANGE AT THE DEALERSHIP). WHEN THE CAR ARRIVED I RECEIVED A CALL FROM SCOTT BRYANT WHO, IN AN ACCUSATORY MANNER ASKED ME TO REPEAT WHAT HAPPENED DESPITE AMIR TELLING HIM MY STORY. HE WARNED ME THAT IT WILL TAKE ALL AFTERNOON TO LOOK AT THE CAR. SCOTT CALLED LATER TO INFORM ME THAT A FIELD ENGINEER WILL BE COMING IN ON MONDAY TO LOOK AT THE CAR. HE DID NOT OFFER ME A RENTAL. *TR
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