NHTSA Complaint #10365005 — 2010 MAZDA MAZDA3

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 10365005
Vehicle 2010 MAZDA MAZDA3
Component STEERING
Date of Incident
Date Filed
Mileage 49,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

ON 11/4, I WAS ON MY WAY TO MEET MY YOGA CLASSMATE FOR LUNCH AT 1917 BISTRO. THE RESTAURANT'S PARKING LOT WAS FULL. SO, I BACKED OUT AND CIRCLED THE BLOCK TO FIND ANOTHER PARKING SPACE. WHEN DRIVING ON LIVERNOIS I NOTICED A PARKING LOT THAT'S WHY I DECIDED TO GO BACK AROUND. I PULLED INTO THE FIRST EMPTY PARKING LOT WHICH I THOUGHT WAS BETTER THAN TRYING TO PARALLEL PARKING IN THE ONE SPACE ON THE STREET. SO, I TURNED INTO A GRAVELED PARKING LOT. I MADE A LEFT THEN BEGAN TO PULL UP TO THE PARKING SPACE BUT THE CAR ACCELERATED AND SMASHED INTO A BUILDING. THE CAR WOULD NOT STOP SO I SHIFTED THE CAR INTO REVERSE. THE CAR JERKED BACK WILDLY; IT WAS HARD TO HANDLE BUT I GOT THE CAR TO STOP. A MAN CAME OUT OF THE WIG SHOP. I WAS STANDING OUTSIDE OF THE CAR EXAMINING THE DAMAGE - WHITE PAINT FROM THE BUILDING AND A SLIGHT PUCK ON BOTH SIDES OF THE BUMPER. THE MAN LOOKED AT ME INCREDULOUSLY BECAUSE HE SAID THE IMPACT SHOOK THESHOP . HIS MOUTH WAS OPEN AND IT TOOK HIM A FEW MINUTES TO CLOSE IT. A WOMAN CAME OUT ALSO BECAUSE SHE FELT THE IMPACT IN THE SHOP NEXT TO THE MAN'S SHOP. THERE WERE NO WITNESSES TO MY ACCELERATION PROBLEM. I DID NOT REPORT THE INCIDENT BECAUSE I DID NOT SEE A POLICE OFFICER (IT'S DETROIT). AFTER LUNCH, I DROVE BACK HOME AND SENT MAZDA AN EMAIL. I HEARD FROM MAZDA FRIDAY MORNING. THE CAR WAS TOWED TO THE DEALER IN TROY. I SPOKE TO AMIR ABOUT THE INCIDENT AND TOLD HIM THAT THE CAR WAS ON ITS WAY INTO THE DEALERSHIP (BY THE WAY, I EVEN HAVE MY OIL CHANGE AT THE DEALERSHIP). WHEN THE CAR ARRIVED I RECEIVED A CALL FROM SCOTT BRYANT WHO, IN AN ACCUSATORY MANNER ASKED ME TO REPEAT WHAT HAPPENED DESPITE AMIR TELLING HIM MY STORY. HE WARNED ME THAT IT WILL TAKE ALL AFTERNOON TO LOOK AT THE CAR. SCOTT CALLED LATER TO INFORM ME THAT A FIELD ENGINEER WILL BE COMING IN ON MONDAY TO LOOK AT THE CAR. HE DID NOT OFFER ME A RENTAL. *TR

Related Complaints for the 2010 MAZDA MAZDA3

Other STEERING Complaints

#11550992 Power Steering sometimes works and sometimes not. Can go out and stop working or start working, in the middle of driv...
#11450602 On Multiple occasions the Power Steering goes out and warning light on dash comes on. Very hard to steer without the ...
#11265282 WE PURCHASED A 2010 MAZDA3 IN 2017. RIGHT AFTER PURCHASING THIS VEHICLE STARTED HAVING POWER STEERING ISSUES. THE CAR...
#11228692 TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICA...
#11141499 IN MOTION ON CITY STREET POWER STEERING LOCKED UP AND WOULD NOT OPERATE. RESTARTED CAR AND WORKED FOR 30 SECONDS BEFO...

Recent Complaints for the 2010 MAZDA MAZDA3

#11710562 ELECTRICAL SYSTEM NHTSA Complaint Narrative I am filing this complaint regarding a 2010 Mazda 3, VIN [XXX] . The vehicle experiences ...
#11710562 UNKNOWN OR OTHER NHTSA Complaint Narrative I am filing this complaint regarding a 2010 Mazda 3, VIN [XXX] . The vehicle experiences ...
#11689499 STRUCTURE See attached document for complaint.
#11689499 STRUCTURE:INTERIOR PANELS:DASHBOARD See attached document for complaint.
#11683431 SERVICE BRAKES On August 15, 2025, my 2010 Mazda 3 began displaying the ABS warning light intermittently while driving. The ABS syst...
Check any vehicle history by VIN - Free vehicle history report