NHTSA Complaint #10364165 — 2003 BMW Z4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10364165
Vehicle 2003 BMW Z4
Component STEERING
Date of Incident
Date Filed
Mileage 60,420 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

2003 Z-4 BMW ELECTRONIC POWER STEERING (EPS) FAILED DURING MOTOR VEHICLE OPERATION WHILE PERFORMING A RIGHT TURN TRAVELING AT APPROXIMATELY 15 TO 20 MILES PER HOUR. THE DRIVER AVOIDED COLLISION WITH OTHER MOTOR VEHICLES MAKING THE TURN AT THE SAME TIME, STATIONARY OBSTACLES (TELEPHONE POLE, STREET SIGNS, CURBS), AND PEDESTRIANS ON THE SIDEWALK BY GAINING CONTROL THROUGH MANUAL EFFORT. THE ENTIRE STEERING COLUMN MUST BE REPLACED BY A BMW AUTHORIZED REPAIR CENTER AT A COST EXCEEDING $3700 DUE TO THE PROPRIETARY SECURITY CODING FOR THEFT PREVENTION. USED UNITS ARE NOT ACCEPTABLE ONCE THEY HAVE BEEN CODED TO A SPECIFIC VEHICLE. *TR

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