NHTSA Complaint #10364139 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10364139
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 18, 2009
Date Filed	November 5, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2004 FORD EXPLORER XLS WITH V6, BOUGHT NEW. INCORRECT TRANSMISSION FLUID PUT IN ALL 2004 EXPLORERS AT FACTORY. RECALLED AND PUT IN ADDITIVE AROUND 40,000 MILES. TRANSMISSION PROBLEMS STARTED ONE YEAR AGO, AROUND 50,000 MILES. TAKES SEVERAL SECONDS TO ENGAGE AND THEN SHIFTS HARD (CLUNKS) INTO REVERSE. HAPPENS 75% OF THE TIME. HAVE BEEN TOLD WE NEED A NEW (OR REBUILT) TRANSMISSION. *TR

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