NHTSA Complaint #10363495 — 2008 FORD TAURUS X STEERING

Complaint Details

ODI Number	10363495
Vehicle	2008 FORD TAURUS X
Component	STEERING
Date of Incident	October 31, 2010
Date Filed	November 1, 2010
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WE WERE DRIVING WITH 3 OF OUR KIDS IN THE BACK SEAT, WHEN ALL OF SUDDEN, WITHOUT WARNING, THE POWER STEERING SYSTEM FAILED, RESULTING IN NOT BEING ABLE TO TURN RIGHT. FORTUNATELY, WE WERE ABLE TO STOP THE CAR AND NO ONE WAS HURT. IT COULD HAVE BEEN MUCH WORSE IF THIS HAD HAPPENED ON THE HIGHWAY. WE WENT TO THE FORD DEALER, WHO TOLD US THAT THE PART HAD TO BE REPLACED, BUT WAS NOT UNDER WARRANTY. WE ARE WAITING FOR A QUOTE, BUT WERE ALREADY TOLD IT WAS GOING TO BE AT LEAST $1,000 THIS CAR IS ONLY 2 YEARS OLD AND FAILED WITHOUT A REASON. *TR

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