NHTSA Complaint #10362701 — 2007 HONDA CIVIC

SEPTEMBER 2007 HONDA CIVIC HYBRID WITH ONLY 37000KM TO DATE. I HAVE NOTICED EXCESSIVE VIBRATION AND TODAY THOUGH OUT THE REAR. DRIVER WHEEL WAS OUT OF LINE, LEANING INWARDS AT THE TOP. I VISITED THE DEALER AND WAS TOLD THE CAR NEEDED A "REAR SUSPENSION ALIGNMENT". I'M AN ENGINEER AND DIDN'T BUY THIS EXPLANATION. RESEARCHING ON INTERNET THIS EVENING I FOUND MANY REPORTS THAT THERE IS A MAJOR DEFECT WITH THE REAR SUSPENSION. IT'S NOT AN ALIGNMENT PROBLEM BUT A FAILURE OF THE SUSPENSION ARMS. HAS HONDA PUT OUT A RECALL, IN ANY CASE WE HAVE A 7 YEAR EXTENDED WARRANTY BUT NO DOUBT AN UPCOMING BATTLE WITH THE DEALER UNLESS HONDA COMES FORWARD TO HONOR THEIR COMMITMENT TO SAFETY. MANY REPORT THE CONDITION IS DANGEROUS DUE TO EXCESSIVE REAR TIRE WEAR. UPDATED 12/30/10 *BF WE ARE IN CANADA, CAN YOU ADVISE TO WHOM WE SHOULD MAKE OUR COMPLAINT. UPDATED 11/02/10 THE CONSUMER STATED THE DEALERSHIP MADE THE REPAIRS TO HIS VEHICLE AT NO CHARGE. HOWEVER, HE DID HAVE TO PURCHASE NEW TIRES. UPDATED 01/10/11*JB *TR