NHTSA Complaint #10416427 — 2007 HONDA CIVIC

DEFECTIVE REAR UPPER CONTROL ARMS ON THE 2006 - 2007 HONDA CIVICS. HONDA CHOSE TO WITHHOLD THIS INFORMATION FROM CONSUMERS AND ONLY TO ISSUE A SERVICE BULLETIN TO DEALERSHIPS. THIS ISSUES CAUSES YOUR CAR TO GO OUT OF ALIGNMENT AND YOUR TIRES TO HAVE AN IRREGULAR WEAR PATTERN. THIS IS AN ISSUE THAT CREATES AN EXCESSIVE AMOUNT OF NOISE FROM YOUR TIRES AND MAY IMPEDE YOUR ABILITY TO STOP AND TO TURN. THIS CAN BE DANGEROUS AND EXPENSIVE, AT IT CAN ALSO CAUSE PREMATURE WEAR TO YOUR SUSPENSION SYSTEM. HONDA'S DECISION TO DELIBERATELY WITHHOLD THIS INFORMATION FROM CONSUMERS PUTS CONSUMERS AT RISK WHEN IT IS LEFT TO THE DEALERSHIP TO BE THE ONES TO DETERMINE WHICH CARS ARE INVOLVED/AFFECTED. THIS IS NOT JUST AN ISOLATED INCIDENT WHERE ONLY A FEW CARS HAVE BEEN AFFECTED AND NUMEROUS CONSUMERS HAVE HAD THEIR TIRES RUINED DUE TO THIS DEFECT. HTTP://HONDA-TECH.COM/SHOWTHREAD.PHP?T=2225229 MY TIRES ARE 60,000 MILE ALL SEASON TIRES THAT HAVE BEEN COMPLETELY DESTROYED AT 24,000 MILES. THEY ARE EXTREMELY LOUD AND ALTHOUGH THE TREAD DEPTH IS EXACTLY THE SAME ON ALL FOUR TIRES. BECAUSE I ROTATE THE TIRES EVERY 4,000 MILES, NO ONE AT HONDA EVER DETERMINED THAT MY CAR WAS ONE OF THE ONES THAT HAD THE DEFECT. I BELIEVE THAT HONDA DID NOT WANT TO HAVE TO ISSUE A RECALL BECAUSE THEY DID NOT WANT TO PUT OUT THE EXPENSE TO DO SO AND FELT THEY WOULD DEAL WITH CONSUMERS ON A CASE BY CASE BASIS. I HAVE HAD THE PROBLEM CORRECTED AND HAVE HAD THE SERVICE MANAGER DRIVE MY CAR, SUBSEQUENT TO THE REPAIR. HE DOES NOT DISPUTE THE FACT THAT THE TIRES ARE LOUD AND THAT THE DAMAGE TO THE TIRES WAS DONE SPECIFICALLY DUE TO THE DEFECT. HOWEVER, HONDA IS STILL REFUSING TO REPLACE MY TIRES. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY ON TIRES THAT HAVE BEEN RUINED SOLEY BECAUSE OF THIS DEFECT AND FEEL THAT HONDA NEEDS TO NOT ONLY ISSUE A SAFETY RECALL FOR THE DEFECT BUT ALSO NEEDS TO BE RESPONSIBLE FOR REPLACING THE TIRES THAT HAVE BEEN DAMAGED DUE TO THE DEFECT! *KB