NHTSA Complaint #10362435 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10362435
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 19, 2007
Date Filed	October 26, 2010
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TRANSMISSION FAILURE ON 2002 FORD EXPLORER IN 2007 AT 88,000 MILES AND 2010 AT 140,000 MILES. FIRST TIME OD LIGHT CAME ON, I DROVE IT HOME 3 MILES AND THEN WAS NOT DRIVEABLE. SECOND TIME NO WARNING OR LIGHT AND IT SLIPPED OUT OF GEAR AS I WAS CROSSING THE BOULEVARD. ORIGINAL TRANSMISSION AND REPLACEMENT TRANSMISSION ARE NOT QUALITY AND FAILED. FIRST TIME I WAS ON THE FREEWAY AND ABLE TO COAST HOME AND THE SECOND TIME CROSSING A BOULEVARD WHEN IT SLIPPED OUT OF GEAR. IT'S AS IF FORD PUT ON DISPOSABLE PARTS FOR CONSUMERS TO REPLACEMENT EVERY SEVERAL YEARS CONVENIENTLY AFTER WARRANTY EXPIRES. I SPENT OVER $5,600 THE FIRST TIME AND OVER $3,400 THE SECOND TIME. *TR

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