NHTSA Complaint #10362238 — 2006 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10362238
Vehicle	2006 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 21, 2010
Date Filed	October 25, 2010
Mileage	75,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE TRANSMISSION PROBLEM - THERE WAS NO INDICATION OF A TRANSMISSION PROBLEM UNTIL IT COMPLETELY QUIT AT 75,000 MILES. TOWED VEHICLE TO THE DEALERSHIP AND WAS TOLD THE TORQUE CONVERTER CAME APART AND FILLED THE TRANSMISSION WITH METAL. I DECLINED SERVICE AT THE DEALERSHIP SINCE THEY WANTED TOO MUCH MONEY TO REPAIR OR REPLACE THE TRANSMISSION. AN EXTENDED WARRANTY WAS PURCHASED AT THE TIME VEHICLE WAS PURCHASED WHICH WAS GOOD FOR 72 MONTHS OR 75,000 MILES. THE VEHICLE HAD EXACTLY 75,700 MILES WHEN TRANSMISSION WENT OUT AND WAS TOLD WARRANTY WOULD NOT COVER THE REPAIR EXPENSES. VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION SHOP FOR REPAIRS. *TR

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