NHTSA Complaint #10362097 — 2009 FORD FLEX

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST. *TR