NHTSA Complaint #10361766 — 2009 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10361766 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR
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