NHTSA Complaint #10361317 — 2005 MERCURY MARINER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10361317
Vehicle	2005 MERCURY MARINER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 17, 2010
Date Filed	October 20, 2010
Mileage	95,455 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I WAS DRIVING DOWN THE INTERSTATE FOR ABOUT 50 MILES AND EXITED AT AN OFF RAMP. AT THE END OF THE RAMP, MY 2005 MERCURY MARINER STALLED CAUSING LOSS OF CONTROL.. MY MARINER WOULD CRANK, BUT WOULD STALL ONCE ENGAGED INTO FORWARD GEAR. I WAS ABLE TO KEEP THE VEHICLE FROM STALLING BY IDLING AT HIGH RATE IN NEUTRAL ONLY. MY VEHICLE STALLS ONCE PLACED INTO GEAR AND COMING TO A STOP AT PERIODIC TIMES. I LEARNED THAT FORD MOTOR COMPANY PRODUCED TECHNICAL SERVICE BULLETINS ON THIS ISSUE, BUT DID NOT NOTIFY ME OR OTHER OWNERS OF THE DEFECT WITH MARINERS FROM '05-'08 EQUIPPED W/ A CD4E AUTOMATIC TRANS AXLE BUILT FROM 8/01/04-2/15/07. I CONTACTED FORD AND DISCOVERED THAT FORD DOES NOT NOTIFY OWNERS OF DEFECTS THROUGH SERVICE BULLETINS. FORD REFUSES TO RECTIFY ISSUE. *TR

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