NHTSA Complaint #10361305 — 2007 JEEP COMPASS

2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR