NHTSA Complaint #10360661 — 1999 CADILLAC SEVILLE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10360661
Vehicle	1999 CADILLAC SEVILLE
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 17, 2009
Date Filed	October 15, 2010
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 1999 CADILLAC SEVILLE STS. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE BEGAN TO OVERHEAT ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE GASKET REPLACED AROUND THE COOLING SYSTEM YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE ENGINE REPLACEMENT AND THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 76,000.

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