NHTSA Complaint #10360524 — 2006 DODGE RAM 2500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10360524
Vehicle	2006 DODGE RAM 2500
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	March 15, 2010
Date Filed	October 14, 2010
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

UNBEARABLE NOISE AND VIBRATION COMES FROM DASH AREA WHEN A/C OR HEATER FAN SWITCH IS TURNED ON TO THE HIGH POSITION. TOOK TRUCK TO THE DEALERSHIP AND THEY DIAGNOSED IT AS THE "BLEND DOOR" BEING BROKEN. TRUCK JUST WENT OUT OF WARRANTY SO DEALER WANTS APPROX $700 TO FIX THE PROBLEM. WITH THE BLEND DOOR NOT WORKING PROPERLY, THIS WILL CAUSE THE WINDOWS TO FOG EXCESSIVELY IN THE WINTER AS THE BLOWER CAN NOT BE TURNED ON HIGH TO CLEAR THEM. ADDITIONALLY, SUMMERTIME DRIVING HERE IN THE SOUTH GETS EXTREMELY HOT AND THE A/C SYSTEM WILL NOT COOL PROPERLY ON THE LOW SETTING. RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THIS TO BE A COMMON PROBLEM IN THAT YEAR MODEL TRUCK AS THE BLEND DOOR IS NOT ENGINEERED PROPERLY. THE PROBLEM WAS CURED IN THE 2007 MODEL. *TR

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