NHTSA Complaint #10360513 — 2004 CADILLAC SRX ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10360513
Vehicle	2004 CADILLAC SRX
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 13, 2010
Date Filed	October 14, 2010
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PCM WAS REPAIRED. AFTER 2,000 MILES, THE ENGINE LOCKED UP AND STALLED AGAIN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

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