NHTSA Complaint #10360189 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10360189
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	October 4, 2010
Date Filed	October 12, 2010
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY 2004 JEEP LIBERTY CONTINUES TO HAVE PROBLEMS WITH THE DOOR REGULATOR. THIS IS THE FOURTH TIME IT HAS HAPPENED AND CHRYSLER WILL NOT RECALL THE DEFECTIVE PART. THE GLASS ON THE DOOR WILL SLIDE DOWN, AND THE WINDOW WILL NOT OPERATE. THIS HAS HAPPENED TWICE ON THE HIGHWAY AND IT IS VERY DANGEROUS. THE REPAIR COST IS APPROX $500 EACH TIME THIS HAS HAPPENED. IT KEEPS HAPPENING TO THE WINDOWS THAT I HAVE EVEN GOTTEN REPAIRED ALREADY. THE DEALER STATED THAT IT WAS A DEFECTIVE PART, THEY CHANGED THE PART AND NOW THEY ARE GOING BACK TO THE ORIGINAL AS THAT ONE WAS NO BETTER. SO EVEN THOUGH I AM GETTING THE WINDOWS REPAIRED, IT CONTINUES TO HAPPEN TO ALL THREE OF THE WINDOWS. THERE IS ONLY ONE THAT IT HASN'T HAPPEN TO. *TR

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