NHTSA Complaint #10359704 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10359704
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 15, 2008
Date Filed	October 8, 2010
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE OVERLAND. WHILE DRIVING 55 MPH WITH THE HEATER ENGAGED, THE HEATER FAILED TO BLOW FROM THE FRONT PASSENGER SIDE BLOWER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE BLEND AIR DOOR ON THE FRONT PASSENGER SIDE WOULD NEED REPLACING. THE CONTACT STATED THAT THE FAILURE CAUSED THE DEFROST ON THE PASSENGER SIDE TO BECOME INOPERABLE AND WOULD DECREASE VISIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

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