NHTSA Complaint #10536091 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10536091
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	June 25, 2012
Date Filed	August 19, 2013
Mileage	127,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 40 MPH WHEN THE HEATER FAILED. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE HEATER CONTROL MODULATOR WAS MELTED. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A REPLACEMENT BOX. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS BEGINNING TO RECUR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

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