NHTSA Complaint #10359562 — 2003 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10359562
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	July 15, 2009
Date Filed	October 7, 2010
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK IN THE PANEL ATTACHED TO THE GLASS OF THE REAR LIFTGAGE. THE CRACK WAS SMALL AT FIRST BUT BECAME LARGER OVER TIME. THE VEHICLE HAD NOT BEEN TAKEN TO BE INSPECTED FOR THE PROBLEM. ALSO, THE HEATED STOPPED BLOWING HEAT AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLEND DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 46,000.

Related Complaints for the 2003 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10908857 — September 23, 2016 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW ...

#10672725 — January 15, 2015 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR LIFTGAT...

#10637205 — September 18, 2014 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PANEL OF THE LIFTGATE WAS CRACKED. THE FA...

#10617168 — July 29, 2014 — CRACK IN REAR LIFTGATE BODY PANEL. MAY FAIL DURING OPENING/CLOSING AND CAUSE INJURY. THIS IS A KNOWN PROBLEM WITH 200...

#10608933 — July 8, 2014 — WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DE...

Recent Complaints for the 2003 FORD EXPLORER

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#11476879 — STRUCTURE:BODY — August 1, 2022 — There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and ope...

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#11439076 — UNKNOWN OR OTHER — November 2, 2021 — Head lights are cloudy given poor visibility. Back hatch door has a crack.

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