NHTSA Complaint #10359483 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10359483
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	September 20, 2010
Date Filed	October 6, 2010
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

A CRACK HAS FORMED IN THE REAR LIFT GATE PANEL. IT OCCURRED OVERNIGHT WHILE NOT IN USE ABOUT 2 WEEKS AGO. I DIDN'T THINK MUCH OF IT UNTIL I BEGAN NOTICING MANY OTHER EXPLORERS AND MERCURY MOUNTAINEERS OF ABOUT THE SAME YEAR (2002-2004) WITH THE SAME DEFECT. I DECIDED TO SEE IF THERE WAS A RECALL, BUT ALL I COULD FIND WAS A LOT OF PEOPLE COMPLAINING AND NO ACTION FROM FORD. I DON'T KNOW HOW MANY OTHERS HAVE FILED A COMPLAINT WITH YOU, BUT AT ONE WEBSITE THERE ARE AT LEAST 290 OTHER OWNERS WHO HAVE POSTED A COMPLAINT. IF YOUR INTERESTED, HERE IS THE LINK: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2004/BODY_PAINT/CRACKED_PANEL_BELOW_THE_REAR_WINDOW.SHTML. *TR

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