NHTSA Complaint #10359434 — 2010 VOLKSWAGEN JETTA

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTSWAGEN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SPEED RATE REDUCED TO 35 MPH. AN UNFAMILIAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE EXHIBITED AN EXTREMELY LOW POWER RESPONSE DURING ACCELERATION. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE DEALER WAS NOTIFIED AND THEY ADVISEDTHE CONTACT NOT TO TURN OFF THE ENGINE AND TO CONTINUE DRIVING. THE FAILURE REOCURRED FIVE MILES LATER, FOLLOWED BY THE ILLUMINATION OF THE COIL AND CHECK ENGINE WARNING INDICATORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE ENGINE SPEED SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE IDENTICAL FAILURE FOR DIAGNOSIS. THE MANUFACTURER ADVISED THAT THE DEALER SHOULD REPLACE THE COMPUTERIZED SYSTEM. THE FAILURE MILEAGE WAS 38,250.