NHTSA Complaint #10359432 — 2007 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10359432
Vehicle	2007 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	February 20, 2010
Date Filed	October 6, 2010
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE CLEAR COAT OF PAINT FAILED TO PROTECT THE VEHICLE; THERE WERE WHITE SPECKS ON THE HOOD AND ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO BUFFED AND WAXED THOSE AREAS. THE CONTACT TOOK THE VEHICLE BACK AS THE SPECKS WERE ON THE TRUNK AND HOOD. THE DEALER BUFFED AND WAXED IT AGAIN. THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS ALWAYS STORED IN A GARAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 13,600.

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