NHTSA Complaint #10359247 — 2008 MAZDA MAZDA3

TL*THE CONTACT OWNS A 2008 MAZDA3. THE CONTACT STATED THAT ON TWO OCCASIONS, THE STEERING LOCKED UP AND WAS UNABLE TO TURN THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT; THE PROBLEM SEEMED TO CORRECT ITSELF. THE CONTACT THEN RECEIVED A RECALL NOTICE FOR RECALL 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) BUT THE PARTS WERE UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED; WHEN SHE CALLED THE MANUFACTURER, SHE HEARD A RECORDING TO AWAIT A SECOND NOTICE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,400. THE FAILURE MILEAGE WAS APPROXIMATELY 34,200.