NHTSA Complaint #10359064 — 2008 MAZDA MAZDA3

TL* THE CONTACT OWNS A 2008 MAZDA, MAZDA3. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH IN THE PROCESS OF MAKING A LEFT TURN, AN UNEXPECTED LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE CAUTIOUSLY WITH EXCESSIVE FORCE APPLIED TO THE STEERING WHEEL. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO A DEALER FOR DIAGNOSIS. A RECALL NOTIFICATION WAS RECEIVED THE SAME DAY OF THE POWER STEERING FAILURE. THE RECALL WAS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V374000 (STEERING: ELECTRIC POWER ASSIST SYSTEM). THE CONTACT STATED THE EXPERIENCED FAILURE COULD HAVE BEEN AVOIDED IF THE RECALL NOTIFICATION WAS NOT MAILED IN DIFFERENT PHASES AS SPECIFIED IN THE RECALL DUE TO THE LACK OF PARTS. THERE WAS SIGNIFICANT CONCERN OF A SAFETY HAZARD. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.