NHTSA Complaint #10359054 — 2004 MINI COOPER STEERING:HYDRAULIC POWER ASSIST:PUMP

Complaint Details

ODI Number	10359054
Vehicle	2004 MINI COOPER
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	October 2, 2010
Date Filed	October 4, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING 25 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL. THE DEALER WAS CONTACTED AND SHE WAS ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT HER EXPENSE. THE DEALER ALSO ADVISED THAT THE POWER STEERING PUMP WOULD LIKELY NED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

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