NHTSA Complaint #10353563 — 2004 MINI COOPER STEERING:HYDRAULIC POWER ASSIST:PUMP

Complaint Details

ODI Number	10353563
Vehicle	2004 MINI COOPER
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	August 1, 2010
Date Filed	September 2, 2010
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS NO POWER STEERING FUNCTION. THE CONTACT STATED IN ORDER FOR THE POWER STEERING TO FUNCTION PROPERLY THE VEHICLE HAD TO COOL DOWN AND THAT COULD TAKE HOURS. THE VEHICLE ALSO BECAME VERY DIFFICULT TO DRIVE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT NOTICED A LOT OF COMPLAINTS REGARDING HER YEAR, MAKE, AND MODEL AND THE POWER STEERING SYSTEM AND WOULD LIKE FOR THE MANUFACTURER TO DO SOMETHING ABOUT IT. THE FAILURE MILEAGE WAS 48,000. UPDATED 01/20/11 *BF UPDATED 03/28/11

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