NHTSA Complaint #10359045 — 2011 FORD FIESTA

AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE DOCUMENTING THE PROBLEM. *TR