NHTSA Complaint #10358940 — 2002 TOYOTA RAV4

MY WIFE WAS DRIVING OUR RAV 4 WITH MY SON ABOARD. THE CAR BEGAN EXPERIENCING TROUBLE ACCELERATING, CAR WOULD HESITATE, THEN ALL OF A SUDDEN IT WOULD LURCH FORWARD. IT WAS TOTALLY UNSAFE TO DRIVE AT THAT POINT. I HAVE LEARNED THAT THIS IS DUE TO A FAULTY ECM WHICH HAS CAUSED THIS VEHICLE TO BE EXTREMELY UNSAFE. II TOOK THE CAR TO MY MECHANIC AND SURE ENOUGH THE CAR SHOWED THE P0755 OBD II CODE WHICH INDICATES THAT THE ISSUE IS WITH THE ECM. F LEFT UNATTENDED, THE TRANSMISSION WILL REQUIRE REPLACEMENT AT A COST OF $4000 - $5000. I TALKED TO TOYOTA ABOUT IT AND THEY SAID A REPAIR WAS COVERED UNDER A CUSTOMER SUPPORT WARRANTY EXTENSION PROGRAM (*CASE # 1010011845). HOWEVER, NOW I TALK TO FITZGERALD TOYOTA IN GAITHERSBURG (JUDITH) AND THEY INDICATE THAT THEY HAVEN'T EVEN HEARD OF THIS PROGRAM. *TR