NHTSA Complaint #10358764 — 2004 NEWMAR KOUNTRY STAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10358764
Vehicle	2004 NEWMAR KOUNTRY STAR
Component	SUSPENSION
Date of Incident	September 28, 2010
Date Filed	October 1, 2010
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS TOLD, THERE ARE ONLY A "HAND" FULL OF COMPLAINTS ABOUT THIS ISSUE AND THAT I AM NO LONGER UNDER WARRANTY. DEFECTIVE BALL JOINTS ARE SAFETY ISSUE THAT THESE COMPANIES ARE FULLY AWARE OF THIS ISSUE AND HAVE ELECTED TO DISREGARD IT. THE DEFECTS ARE NOT NOTICED UNTIL THE WARRANTIES ARE NO LONGER IN EFFECT. MANY RV OWNERS DON'T KNOW OF THIS PROBLEM. *TR

Related Complaints for the 2004 NEWMAR KOUNTRY STAR

Recent Complaints for the 2004 NEWMAR KOUNTRY STAR

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