NHTSA Complaint #10155286 — 2004 NEWMAR KOUNTRY STAR

MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEATEDLY, NO ONE EVER CHECKED TO DETERMINE IF THE RECALL HAD BEEN DONE. I HAVE NO STICKERS ON MY MOTORHOME THAT WOULD SHOW THAT THE WORK HAD BEEN DONE. BUT THE PAPERWORK FROM FREIGHTLINER SAYS THAT THE WORK HAD BEEN DONE. A MECHANIC IN DEL RIO TEXAS, SHOWED ME THE STEERING STOP BOLTS WERE MISSING THE NODULE AND WERE HITTING THE AXLE AND THE STEERING WAS DECREASED. I UNDERSTAND THIS IN RETURN EFFECTS THE STEERING GEAR BOX. ALSO OTHER STEERING COMPONENTS CAN BE EFFECTED. I BELIEVE THAT THIS HAS HAPPENED. THE RECALLED WAS 12/03 AND WAS SUPPOSE TO BE CORRECTED 01/04 BEFORE THE MOTORHOME WAS SOLD IN FLORIDA TO THE ORIGINAL OWNER. I SPOKE WITH NEWMAR CUSTOMER RELATIONS. I UNDERSTAND THAT THEY DO NOT KNOW ANYTHING ABOUT THE RECALL. SINCE I AM NOT FAMILIAR WITH RECALL PROCEDURE, I DO NOT KNOW WHO THE RECALL WOULD GO TO IF THE MOTORHOME WAS SETTING ON THE LOT OF INDEPENDENCE RV DEALER IN FLORIDA. *NM