NHTSA Complaint #10358541 — 2002 VOLKSWAGEN PASSAT

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10358541
Vehicle	2002 VOLKSWAGEN PASSAT
Component	VISIBILITY
Date of Incident	June 5, 2007
Date Filed	September 30, 2010
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE HEADLIGHT LENS ON MY PASSAT HAVE BECOME "CLOUDED" OVER TIME RESULTING IN REDUCED BRIGHTNESS FROM THE HEADLAMPS AND CREATING AN UNSAFE DRIVING CONDITION AT NIGHT. IN DISCUSSING THE ISSUE WITH OTHER PASSAT OWNERS, IT'S CLEAR THAT THIS IS A COMMON PROBLEM. THE REDUCED BRIGHTNESS HAS BECOME A TRUE SAFETY HAZARD OVER TIME AS VISIBILITY AT NIGHT IS SEVERELY AFFECTED. THE LENS IS ACTUALLY OPAQUE AT THIS POINT. VOLKSWAGEN DENIES RESPONSIBILITY AS THE CAR IS OUT OF WARRANTY. *TR

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