NHTSA Complaint #10358157 — 2010 FORD FUSION

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10358157
Vehicle	2010 FORD FUSION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 28, 2010
Date Filed	September 28, 2010
Mileage	9,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY 2010 FORD FUSION SEL IS IN THE SHOP FOR THE 4TH TIME DUE TO TRANSMISSION ISSUES. THE FIRST TIME WAS BASED ON MY OBSERVATION THAT SOMETHING WAS WRONG WITH THE REVERSE GEAR. THE DEALER COULD FIND NOTHING. THEN SEVERAL WEEKS LATER WE RECEIVED A SERVICE BULLETIN THAT SOMETHING NEEDED TO BE REPROGRAMMED TO FIX A REVERSE ISSUE--SURPRISE! 2ND VISIT TO SERVICE. SINCE THEN, THE TRANSMISSION HAS HAD HARD SHIFTS FROM 2ND TO 3RD (AROUND 25 MPH) AND SOMETIMES IT FEELS LIKE THE GEARS ARE SLIPPING. WAS IN SHOP FOR THE 3RD TIME FOR 5 DAYS BUT "THEY COULD NOT RE-CREATE THE PROBLEM", CAR RETURNED AND THE SAME PROBLEM HAS CONTINUED. TODAY, THE CAR STOPPED ACCELERATING WHILE ON THE ROAD, STARTED TO IDLE ROUGHLY AND "SHUDDER" AND THEN THE WRENCH LIGHT CAME ON. DEALER CLAIMS IT IS A DEFECTIVE THROTTLE BODY. *TR

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