NHTSA Complaint #10358000 — 2007 LEXUS LS 460

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10358000
Vehicle	2007 LEXUS LS 460
Component	TIRES
Date of Incident	August 4, 2010
Date Filed	September 28, 2010
Mileage	22,433 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON A RECENT SERVICE VISIT TO LEXUS ON AUGUST 4, 2010 I WAS INFORMED THAT 'ALL 4 DUNLOP TIRES ARE SHOWING THE METAL CORDS OUT OF THEM AND ARE UNSAFE TO DRIVE'. EACH TIME I BRING THE VEHICLE IN FOR SERVICE I REQUEST THAT THEY CHECK TIRE, BRAKE WEAR AND TIRE PRESSURE. ON DECEMBER 9, 2009 I WAS INFORMED THAT I HAD SUFFICIENT TREAD LEFT ON THE TIRES AND THAT THE BRAKES WERE FINE. AT THAT TIME THE MILEAGE ON MY VEHICLE WAS 19,235 MILES. I QUESTION HOW MY TIRES WENT FROM SAFE TO DRIVE TO UNSAFE TO DRIVE IN 3,198 MILES. ADDITIONALLY ALL FOUR TIRES HAVE 7/32NDS OF TREAD-WARE REMAINING IN THE CENTER OF EACH TIRE. LEXUS CLAIMS THIS INSIDE TREAD-WARE IS DUE TO SOFT TIRES. HAD I NOT BEEN CONSCIENTIOUS IN CHECKING MY TIRES I BELIEVE THESE TIRES WOULD HAVE BLOWN OUT. *TR

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