NHTSA Complaint #11438319 — 2007 LEXUS LS 460

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11438319
Vehicle 2007 LEXUS LS 460
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 111,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, an abnormal tapping noise would emit from the brakes. As the failure persisted, the vehicle would drift upon depression of the brake pedal as "the pull over immediately, contact your local dealer," warning message and the ABS warning light appeared on the instrument panel. The contact took the vehicle back to the independent mechanic where he purchased the vehicle but was offered no assistance. The contact then took the vehicle to a dealer where he was informed that the brake pads and rotors were aftermarket parts that caused the failure and needed to be replaced. The contact declined to have the vehicle repaired; however, as the failure worsened, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a defective lower control arm as well as the failure with the brake pads and rotors. The contact declined the repair again and had the vehicle towed to his sister's home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.

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