NHTSA Complaint #10357648 — 2009 DODGE JOURNEY

I PURCHASED MY 2009 DODGE JOURNEY IN JUNE 2009. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 11950 MILES ON THE CAR. IT WAS 3/2010. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOLD THEM IT WAS STILL UNDER THE 12K WARRANTY, SO THEY DID IT FREE OF CHARGE. I TOOK IT HOME AND IT WAS STILL DOING THE SAME THING. I TOOK IT BACK THE NEXT DAY AND ASKED THEM TO PLEASE HAVE THE TECHNICIAN DRIVE THE VEHICLE TO DETERMINE WHAT WAS WRONG. I WAS 3 MILES AWAY FROM THE 12K MILE WARRANTY EXPIRING. THIS TIME THEY REPLACED THE ROTORS. NOW IT IS 9/20/10, AND THE VEHICLE IS AT 21100K. IT STARTED TO MAKE THE SAME GRUMBLING NOISE AND WHEN I TOOK IT TO THE DEALER, THEY HAD TO REPLACE ALL 4 ROTORS. THREE DAYS LATER I HAD TO TAKE THE VEHICLE BACK BECAUSE WHEN I GO OVER 60 MPH IT STARTS TO VIBRATE AND FEELS LIKE I HAVE A FLAT TIRE. I TOOK IT TO THE DEALER AD THEY ROTATED AND BALANCED THE TIRES. WHEN I GOT ON THE INTERSTATE, IT IS STILL DOING THE SAME THING. I EMAILED CHRYSLER 2 TIMES AND HAVE SPOKEN TO THEM TWICE. I NO LONGER TRUST THIS CAR. I AM AFRAID EVERYTIME I GET IN THE CAR TO DRIVE IT, I AM PUTTING MY LIFE IN JEOPARDY. I KNOW I WILL HAVE TO CONTINUE REPLACING THE ROTORS EVERY FEW THOUSAND MILES . *TR