NHTSA Complaint #10357255 — 2003 FORD TAURUS

THERE ARE NO EVENTS LEADING UP TO FAILURE!! MY 17 YEAR OLD DAUGHTER WAS GETTING ONTO THE HIGHWAY 45 MINUTES AWAY FROM HOME AND THE CAR JUST STOPPED SUDDENLY, SHE WAS IN AN AREA WHERE HER CELL PHONE HAD NO SERVICE, SHE HAD TO ACCEPT HELP FROM A STRANGER THAT STOPPED TO HELP! HER AND HER 15 YEAR OLD SISTER WERE TERRIFIED!! AFTER FINALLY GETTING IN TOUCH WITH ME I HAD TO HAVE THE CAR TOWED IN WHICH THEY HAD TO RIDE WITH A TOW TRUCK DRIVER WHICH WAS JUST AS SCARY TO THEM!! SINCE THEN I HAVE DONE A SMALL AMOUNT OF RESEARCH AND MY FINDINGS ARE ASTONISHING!!! THE 2003 FORD TAURUS HAS HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM! TRANSMISSION FAILURE... I AM THE ONLY OWNER OF THIS CAR AND SHE WAS DRIVING IT TO CHAPEL HILL BECAUSE IT WAS SAFER (IN MY EYES) THAT HER 1998 MERCURY MARQUIS, I AM VERY UPSET THAT NO ONE HAS TOLD US OWNERS OF THIS VEHICLE THAT THERE IS A KNOWN PROBLEM WITH THE TRANSMISSION. I REALLY EXPECT TO HEAR SOMETHING FROM SOMEONE IN REFERENCE TO FIXING THIS PROBLEM OR I WILL BE CONTACTING THE STATE ATTORNEY GENERAL'S OFFICE. I HAVE DOCUMENTATION OF ALL THE OTHER OWNERS AND PROBLEMS. THE CAR HAS BEEN TAKEN TO A LOCAL MECHANIC BECAUSE THERE IS NO WAY I'M LETTING FORD TOUCH MY CAR AGAIN... AND WILL BE GETTING THE RESULTS LATER NEXT WEEK, I SHOULD NOT HAVE TO BE OUT OF A VEHICLE BECAUSE OF A KNOWN PROBLEM THAT COULD OF BEEN FIXED SOONER! THANK YOU AND KNOW I WILL BE HEARING FROM SOMEONE SOON! *TR