NHTSA Complaint #10356825 — 2002 FORD TAURUS

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.