NHTSA Complaint #10356734 — 2007 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10356734
Vehicle 2007 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

ON SEPTEMBER 15, 2010 THE REAR PASSENGER DOOR TO MY 2007 DODGE GRAND CARAVAN CAUGHT FIRE 1 FOOT FROM MY 2 YEAR OLD DAUGHTER WHO WAS STRAPPED IN A 5 POINT HARNESS CAR SEAT. I PICKED MY SON UP FROM SCHOOL AT APPROXIMATELY 5:45, WITH MY DAUGHTER IN TOW. I OPERATED THE REAR PASSENGER DOOR TO PUT HER BACK INTO HER SEAT AFTER SIGNING OUT MY SON WITH NO ISSUE. I NOTICED NOTHING WRONG WITH THE DOOR. I DROVE APPROXIMATELY 1 MILE TO MY HOUSE. HALFWAY HOME I SMELLED SOMETHING AND WHEN I PULLED INTO THE DRIVEWAY, I SAW SMOKE COMING FROM AN UNKNOWN SOURCE. I THOUGHT IT WAS MY AIR CONDITIONING UNIT AND BY TURNING THE CAR OFF I WOULD SOLVE THE PROBLEM OF THE SMOKE. I TRIED TO OPERATE THE AUTOMATIC DOORS FOR MY REAR PASSENGER DOORS BUT THEY DIDN'T WORK. I WAS ABLE TO MANUALLY OPEN MY REAR DRIVER'S SIDE DOOR BUT WAS NOT ABLE TO OPEN THE REAR PASSENGER DOOR NO MATTER HOW HARD I PULLED. I HAD NO IDEA THAT DOOR WAS ON FIRE AT THAT POINT. I NOTICED NOTHING WRONG WITH THE DOOR OTHER THAN IT WOULDN'T OPEN. I HAD TO CLIMB INTO THE BACK THROUGH THE OTHER SIDE TO GET MY DAUGHTER. I WENT IN TO THE HOUSE, STILL THINKING THAT EVERYTHING WOULD STOP SMOKING ONCE THE CAR COOLED DOWN AND LET MY DOG OUT IN THE BACK YARD. I CAME BACK AROUND TO THE FRONT OF THE HOUSE AFTER 5 MINUTES. I SAW GRAY SMOKE BILLOWING OUT OF THE REAR DRIVERS SIDE DOOR I HAD LEFT OPEN TO AIR OUT THE CAR. I WALKED AROUND TO THE PASSENGER'S SIDE AND I SAW THE PAINT BUBBLING AND MELTING AND LITTLE FLAMES LICKING THE GLASS OF THE DOOR. AT THAT POINT I CALLED THE FIRE DEPARTMENT AND MY NEIGHBOR TOOK THE HOSE TO THE CAR TO PUT OUT THE EXTERNAL FIRE. THE FIRE DEPARTMENT CAME IN 5 MINUTES AND PUT OUT THE FIRE IN THE DOOR. THEY GAVE ME THE BURNED PIECE AND SAID THEY BELIEVED THAT THE FIRE STARTED IN THE MOTOR FOR THE AUTOMATIC DOOR. I CALLED IN A COMPLAINT TO CHRYSLER/DODGE. MY REFERENCE NUMBER IS 19962230 WITH THEM. UPDATED 10/05/10 *BF PICTURES RECEIVED UPDATED 10/07/10 UPDATED 10/21/10*JB *TR

Related Complaints for the 2007 DODGE GRAND CARAVAN

Other ELECTRICAL SYSTEM Complaints

#11267634 TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE WITH THE POWER LOCK F...
#11109498 WHEN TURNING ON RIGHT TURN SIGNAL IT FLASHES AND SHUTS OFF WHILE THE SWITCH IS STILL ON. WHEN I SIGNAL LEFT IT DOESN'...
#10837997 TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V37300...
#10810640 DURING PARK REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE MANUALLY AND ELECTRONICALLY, SOMEONE FROM THE OUTSIDE ...
#10748775 1ST OCCURRENCE: WHILE DRIVING ON FREEWAY ON A HOT DAY THE CAR STALLED WITHOUT WARNING. ON ATTEMPTED RESTARTS CAR W...

Recent Complaints for the 2007 DODGE GRAND CARAVAN

#11472773 TIRES The contact owns a 2007 Dodge Grand Caravan equipped with Cooper Tires, Tire Line: Evolution Tour, Tire Size: 215/65/...
#11355415 WHEELS WHILE TRAVELING ON I-84 IN IDAHO THE TIRE TREAD SEPARATED FROM THE TIRE. THIS WAS THE SECOND TIRE TO FAIL. THE TIRES ...
#11323890 FUEL/PROPULSION SYSTEM AFTER EACH AND EVERY VEHICLE FUELING, THE VEHICLE STALLS SEVERAL TIMES CAUSING LOSS OF STEERING AND BRAKES. THIS IS ...
#11298613 UNKNOWN OR OTHER WHEVER I FILL UP THE GAS TANK, THE CAR STARTS TO STALL AND JERKS AND STOPS ALL THE WAY. IT DISPLAYS ENGINE LIGHT AND ...
#11297532 POWER TRAIN MY 2007 DODGE GRAND CARAVAN SE CAN BE EASILY SHIFTED INTO GEAR WHILE IN AUXILIARY POWER, AND IT SOMETIMES LOCKS OUT M...
Check any vehicle history by VIN - Free vehicle history report